Welcome to the City of San Diego’s
Strategic Plan Dashboard
Follow along on our journey to create opportunity in every neighborhood and provide excellent service for every San Diegan. Every day we serve our communities to make San Diego not just a fine city, but a great city.
A Future for
All of Us
In our Strategic Plan, we have identified our vision, mission, operating principles, and priority areas of focus for 2022 and beyond. This action-oriented plan outlines the specific outcomes, expected results, and related strategies on which City leaders and employees will work collaboratively to deliver what our community needs. As part of our commitment to transparency, we are providing this online dashboard to keep the public updated on different areas of progress over time.
Understanding
the Plan
Outcome - Defines the intended change in the lives of individuals, families, organizations, or communities to be accomplished through the implementation of the Strategic Plan.
Expected Result - Identifies the conditions or change required to achieve each outcome.
Strategy - Determines the action, method, or plan (as outlined in existing City plans, initiatives, and policies) to bring about the future desired state.
Operating Principles
Customer Service
We value our residents, customers, and employees by designing solutions and services that put people first.
Empowerment & Engagement
We value a “Culture of Yes” where we empower employees to creatively solve problems and offer solutions.
Equity & Inclusion
We value equity and inclusion by taking intentional action to create equal access to opportunity and resources.
Trust &
Transparency
We value transparency by using data to make better-informed decisions, answer questions, and build trust with the public.
Equity
Commitment
Equity is an achievable outcome when disparities are eliminated in systems, and when everyone has access to inclusive City services and resources essential to reaching opportunities and thriving in San Diego.
To do this successfully, we need to honestly and directly address persistent issues connected to neighborhood inequity and systemic racism in the City of San Diego. Creating equitable outcomes requires an intentional approach that includes and empowers our communities experiencing structural exclusion through ensuring disparities are eliminated in systems. We recognize the strength, worth, and promise of each person in San Diego, and will work towards creating a better future…for all of us.
Priority Areas of Focus
The Strategic Plan is organized into five priority areas of focus. Throughout this site, you can read about the work being done within each of these areas, along with current key performance measures.
Create Homes For
All of Us
Every San Diegan has access to secure, affordable housing.
Protect & Enrich
Every Neighborhood
Communities are connected to safe public spaces that offer opportunities to learn, grow, and thrive.
Advance Mobility & Infrastructure
San Diegans have transportation infrastructure and options that are efficient, safe, and convenient.
Champion Sustainability
San Diego offers livable, sustainable communities for all, now and in the future.
Foster Regional Prosperity
Economic growth and opportunity happen in every community, for every San Diegan.
Plan
Objectives
Why develop a Strategic Plan? We have defined these objectives to ensure we are all clear about how our plan will guide us toward the future we are actively creating for San Diego.
- Communicate shared vision
- Connect policy development with operations
- Ensure decisions are data-driven and well-informed
- Increase transparency
- Measure progress towards achieving outcomes
Glossary of Terms
These key definitions will help you stay informed about the different terms you will read on this site.
Identifies the conditions or change required to achieve each outcome.
Actions that guide employee behavior and show up in what we do every day.
Policy topics that are a priority for Mayor Gloria’s administration.
Specific measurement used to track progress, ideally towards a desired outcome.
Defines the intended change in the lives of individuals, families, organizations, or communities to be accomplished through the implementation of the Strategic Plan.
Determines the action, method, or plan (as outlined in existing City plans, initiatives, and policies) to bring about the future desired state.
Statement that answers the question “Why are we all here?” The mission included in the Strategic Plan is: Every day we serve our communities to make San Diego not just a fine city, but a great city.
Public website that will demonstrate progress - with regularly-updated metrics - toward the outcomes and expected results in the Strategic Plan.
Statement that answers the question “What are we hoping to achieve?” The vision included in the Strategic Plan is: Opportunity in every neighborhood, excellent service for every San Diegan.
Helpful Links & Resources
Download the original Strategic Plan PDF
Performance and Analytics Department (PandA)
Visit the City of San Diego website
View the budget key performance indicators